Privacy Policy

We, Citrusbug Technolabs, understand “The right to privacy”, a basic human right that falls under Article 12 of the Universal Declaration of Human Rights Act, 1948. We make no comprises when it comes to protecting the privacy of our customers, their trust is a valuable asset for us. Here we are briefing you about our privacy policies and practices so you can understand what we make out of your shared information.

Please note that we consider that you agree with our privacy policy, our practices, and terms of use if you access our website or use any parts of the platform. Kindly go through the given description of our privacy policy so you can understand what we do with your shared information or whatsoever we may collect from you while you use our website. We ensure to update our privacy policy from time to time to ensure that there are no gaps; you can visit it frequently to remain updated with the latest information.

Information we collect from the visitor

As you browse through our website, we collect some information from you for various purposes. Depending on which areas you visit, we may collect different preferences and data from you such as for using blogs, contact us form, or career page. Here’s what we collect from you depending on your choice of usage

Information you choose to share

We collect the requirement brief along with any other relevant information you choose to trust us with. This voluntarily given information will be shared with a relevant department (s) with the utmost protection of your privacy. This information may include Name, phone number, email address, and company name.

The reason for your visit

We collect information to identify why you are visiting our website to identify which pages you were interested in, and which resources you used. To derive insights out of that information we collect your communications, locations, and website traffic data.

Any other communications with us

We also capture all the communication that place through our website to identify your needs better or to understand any challenges/feedback from your end.

Note: We do not collect any payment-related details on any of our web pages. Nor do we save any data such as financial details, credit card information, or banking transaction details while you use any module of our website.

What about the cookies?

Cookies are collected when you visit our website so that we can get information about your computer; so to enhance our website in a way we can offer a better experience to you. Through cookies, we can also get insights into the general use of the Internet. The important thing here is that none of your personal identification information is collected in any way through cookies as such cookies just serve as the means of statistical analysis. Through this data, we just identify different devices and different parts of the website excluding any personal identification information.

Moreover, you always have control over the cookies that we collect and you can choose to change the settings for cookies as per your preferences.

What do we do with your information?

Any information that we collect from you is to improve our services for you in a direct/indirect manner. Here are the different purposes to collect your information:

• To help you find the relevant information which you might be looking for on the website. To help you know more about the set of services that you might benefit from.
• So you can find the relevant resources such as a set of blogs that might help you make the most out of your needs. We might even send you newsletters relevant to you if you opt for them and if they might be beneficial to you.
• Share updates with you about the latest activities and achievements of the company or update you about any change in services or offerings.

Through this information, we will try to ensure that you are presented with the right services and resources that might benefit you. You can always change your consent to stop any such usage of data and to stop receiving any further information about our services.

How secure is the information you share with us?

Any information that you share with us through our website and contact form will be strictly secured with us. We will ensure all the physical and cyber security measures to protect that information best to our capabilities. We do not sell, share, or trade the information that you share with us under any circumstances. Other than that, we ensured to never store any personal identification information and payment processing details. The only information we store is to improve your browsing experience through our website. Only upon your prior approval, we might use information such as the company name or logo of clients, partners, and vendors for marketing purposes.

You always have the power of preferences

You always have an option to change, restrict, or nullify how we use any of your information at any given time. You get to pick which information you allow us to use and how we use it. Here’s how

• You can always avoid sharing such sensitive information on our contact us form as per your choice.
• Unsubscribe any incoming emails from our end by clicking or replying, so that you do not get bothered by us any further.
• Contact us and let us know to destroy or clean any such information that you have shared with us in the past.
• You can at anytime change your consent earlier provided for any specific use of your data.

For any such questions, concerns, or feedback you can contact us at hello@citrusbug.com